FAQs
Styling & Use
1. How can I create curls with TWIST?
Clamp a small section near the root, rotate the tool a half-turn, and glide to the ends. For tighter curls, use smaller sections and a slower pass.
2. Can I use GLIDE (hot brush) on damp hair?
Use GLIDE only on dry hair. Rough-dry first with the Airflow — Ionic Dryer until hair is 80–90% dry, then smooth with GLIDE.
3. What heat setting should I use for my hair type?
Start low and increase as needed: fine/fragile 250–300°F (120–150°C), normal 300–365°F (150–185°C), coarse/curly 365–410°F (185–210°C).
4. Will Écloran tools work on extensions or wigs?
Yes, if they’re 100% human hair. Avoid synthetic fibers and keep heat away from adhesive bonds. Always test a low setting first.
5. How do I add volume at the roots?
Lift hair at the root with a round brush while using the dryer’s concentrator; finish with a cool shot to set the lift.
6. Can I touch up next-day hair?
Yes—make sure hair is dry, then use a lower heat setting and smaller sections for quick refreshes.
7. Does GLIDE detangle?
GLIDE smooths and straightens; it isn’t a detangling brush. Detangle first to protect hair and bristles.
8. Should I use heat protectant?
Always. A lightweight heat protectant helps reduce heat stress and adds shine.
Hair Health & Safety
1. Are the tools safe for daily use?
Yes—when used on the lowest effective heat, with heat protectant, and without repeated passes on the same section.
2. Do Écloran tools have automatic shut-off?
Select tools include auto shut-off after a period of inactivity. Check the product page for the exact timing.
3. What’s the maximum temperature range?
Heat ranges vary by model and are tuned for most hair types. See each product page for the full range/specs.
4. Do the tools use ionic/ceramic tech?
Airflow — Ionic Dryer uses negative-ion airflow to reduce frizz. Our stylers focus on even, consistent heat (see each product page for tech details).
Travel & Compatibility
1. Are your tools dual-voltage?
Some models are dual-voltage (100–240V) and can be used worldwide with a plug adapter; others are single-voltage. Check the product page before travel.
2. Can I use a voltage converter?
We don’t recommend voltage converters for heat tools—they can damage the device. Use dual-voltage tools with a simple plug adapter instead.